The Data Protection Act 1998 governs St Mungo's processing of your personal data. If you have any questions regarding this statement please contact:
161 Hammersmith Road
How do we collect information?
We will obtain personal information from you when you enquire about out activities, register with us, send or receive an ecard, make a donation to us or otherwise provide us with personal information.
What information do we collect?
The types of information collected might include names, email address, postal address and telephone number. When you supply information to us, we are legally obliged by the Data Protection Act 1998 to ensure that the information you have provided is only used for the purpose for which it was requested, and to ensure that the data is kept securely.
How do we use this information?
We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes, although you will only be contacted by St Mungo’s.
Will we disclose the information we collect to outside parties?
As a general rule, St Mungo’s will not disclose any of our personally identifiable information, except when we have permission to do so, or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online payment/donation pages you are going through to a partner company and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place.
What is St Mungo’s policy on allowing me to update, correct, or delete my personally identifiable information?
The accuracy of your individual identifying information is important to St Mungo’s. If you change email address or if any other information that we hold becomes inaccurate or out of date, please write to Donor Relations, St Mungo’s, Griffin House, 161 Hammersmith Road, London, W6 8BS or email DonorRelations@mungos.org with the details.
What security precautions are in place to protect the loss, misuse, or alteration of my information?
St Mungo’s is committed to taking reasonable steps to protect the individual identifying information that you provide to us.
When you give St Mungo’s personal information we take steps to ensure that it is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, St Mungo’s cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
St Mungo’s also takes the utmost care to protect the privacy of our beneficiaries. Accordingly, in some instances names and photos have been changed in order to do
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Can I have access to my information?
You may request a copy of any personal information that St Mungo's has about you by contacting the Donor Relations team at the address above. Should your personal details change, please help us to keep your information up to date by contacting us at the address given above.
Users under 18
If you are under 18, please make sure you obtain your parent/guardian's permission beforehand whenever you provide personal information to St Mungo's website. Users without this consent are not allowed to provide us with personal information. Also, if you do use this site for information about fundraising, campaigning or supporting work of St Mungo's please let an adult know.
We reserve the right to amend this privacy statement. Should this happen, we will post a notice of the change on the website, and you will be deemed to have accepted the changes.